At Pulse Check, attendees will hear about the innovative ways diverse members of the health care continuum are working together, how data integration and analysis are now a must-have for every organization and why it’s no longer possible to ignore the transformations happening in the health care system. Register for the Pulse Check Summit for the opportunity to learn from the national leaders who are driving the health care revolution.


Friday, September 21, 2018

OPENING KEYNOTE – Authenticity and the 5 Levels of Leadership - Melissa Albers, CEO of The Authentic Leader

7:40 - 9:10 am

One part lecture, one part workshop, this session will focus on leadership as it relates to influence, highlighting John Maxwell’s Five Levels of Leadership curriculum. Influence is something earned, and regardless of years of service, experience, expertise or title, leadership is improved by personal awareness. In this session, participants will be asked to examine their own relationships and bring increased awareness to the authenticity they need to better lead those they serve. Attendees will leave the session with new things to think about, sample activities to try, and a completed roadmap of action items tailored to each leader’s team.

NEMSMA Accredited

How to Use EMS Data for Quality Improvement - Brooke Burton, Quality Director at Gold Cross Ambulance

9:20 - 10:20 am

Attendees of the class will learn how EMS documentation and outcomes are turned into data that is driving protocols and improvement for patient care. Tips will be given for how to properly document for good data collection. We will discuss how this data is turned into improvement projects, which help us to provide better patient care and how to replicate the process for your agency. Attendees will be able to:

  • Learn basics of EMS data collection and how to visualize and analyze the data
  • Learn the basic concepts of improvement science (PDSA Cycles)
  • Understand the process of data collection in EMS, where the data goes, and how it is used
  • Apply the principals of performance improvement process from the IHI
  • Create a basic performance improvement idea for your agency and analyze and evaluate in a group setting

NEMSMA Accredited 

Legal Trends & Hot Topics in EMS - Allison J. Bloom, Esq., EMS Attorney & Matthew Streger, Esq., Partner at Keavney & Streger

10:30 - 11:45 am

Drawing on the expertise of two industry leaders and attorneys, this session addresses the latest and most relevant risk management issues facing the EMS community. To be as timely as possible, the faculty will select the topics shortly before the meeting. Examples of general topics include social media policies and boundaries, patient and provider safety, EMS litigation trends, enforcement actions and human resources pitfalls to avoid.

  1. Attendees will gain an understanding of current legal and risk management issues facing EMS leaders.
  2. Attendees will develop skills in mitigation techniques for various legal issues, including human resources, billing and fraud, and regulatory compliance.
  3. Attendees will learn critical emerging issues that are on the horizon and will be critical in the near future.

Allison J. Bloom, Esq., EMT, EMS-I, FACPE, is an EMS industry attorney and a member of the National EMS Management Association (NEMSMA) Board of Directors. She is a nationally- recognized author on EMS, legal and healthcare reform topics and lectures frequently on healthcare reform, legal, compliance, and risk management topics.

Matthew Streger is a paramedic and attorney with more than thirty years of EMS experience. Matthew is a Partner at the law firm of Keavney & Streger in New Jersey and currently sits on the Panel of Commissioners for CAAS. He is an internationally-known author and lecturer.

NEMSMA Accredited 

Calm Seas Don’t Make Skilled Sailors: Principles for Building a Great EMS Agency - Brian LaCroix, FACPE, NRP, President & Chief at Allina Health EMS

12:30 - 1:30 pm

In this session, Brian LaCroix, FACPE, NRP, President/Chief of Allina Health EMS will lead a discussion about what he sees as foundational components of great EMS agency, which includes a values-driven culture, leadership development, transparency and healthy conflict. Brian will talk about why he embraces an “abundance mentality” and share some of the big wins and real challenges he has encountered working for and leading Allina Health EMS.

NEMSMA Accredited 

Lessons from a Career in Public Service: From the St. Paul Police to Politics to the Metro Transit - John Harrington, Chief of Metro Transit Police in Minneapolis/St.Paul

1:40 - 2:40 pm

In this session, John Harrington, Chief of Metro Transit Police in Minneapolis–Saint Paul, will share his experiences going from the streets of the southside of Chicago to midnights in the Saintly city and beyond, and discuss how his values have helped propel him forward. His long career of service has been coupled with a belief in the power of audacity and not letting good get in the way of daring greatly. Along the way, he has experienced a series of tests and trials, which have shaped his efforts to build great police departments and organizations that make a difference.

CLOSING KEYNOTE – EMS Agenda 2050: What Does This Mean for Me? - Kevin Munjal, MD, Assistant Professor with the Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai

2:50 – 4:20 pm

What could the EMS role look like in 30 years? What do we need to do now to prepare for the inevitable disruption that will occur as technological and societal trends transform the healthcare and public safety landscape?

The EMS Agenda 2050 document is due to be officially released in mid-September 2018 in a special forum in Washington D.C. Just a week later, Kevin Munjal, MD, a member of the project team, will keynote at Pulse Check.

Two years in the making, with broad stakeholder input, including four regional meetings (one at the University of Minnesota), the initiative calls for “people centered care” by 2050 based on a series of guiding principles. Find out what this vision means on an individual, agency, state and national level. What is the role of providers, educators and leaders in making this document relevant to their practice now, while setting the stage for how the EMS role could evolve?

Dr. Munjal is one of 10 members of the Technical Expert Panel for the project, whose role was to channel the feedback from the EMS community into a coherent vision. He was also co-chair of the “Promoting Innovation in EMS” initiative, which served as a prelude to the Agenda project. He is an assistant professor emergency medicine and the associate medical director of prehospital care for the Mount Sinai Health System in New York.

NEMSMA Accredited 

NEMSMA Paramedic Officer Certification

Sessions labeled “NEMSMA Accredited” have been reviewed by the National EMS Management Association (NEMSMA) Committee on Accreditation and will contribute to the Accredited Leadership Education (ALE) prerequisites for Paramedic Officer credentialing and re-credentialing through the American College of Paramedic Executives (ACPE). ALE hours earned for each NEMSMA-accredited session will be equal to the number of CEH awarded by the conference unless otherwise noted on your conference CEH certificate.