At Pulse Check, attendees will hear about the innovative ways diverse members of the health care continuum are working together, how data integration and analysis are now a must-have for every organization and why it’s no longer possible to ignore the transformations happening in the health care system. Register for the Pulse Check Summit for the opportunity to learn from the national leaders who are driving the health care revolution.


Thursday, September 26, 2019

OPENING KEYNOTE – Generational Leadership: Can leadership be one-size-fits all for every employee? - Jill McElwee

8:40 - 10:10 am

In this presentation, attendees will learn key characteristics of great leaders, about different leadership styles, about generational differences at play in the workplace today and how they may interact with different leadership styles. The presenter will also discuss what types of leadership work well across generations.

19 Hours to Life - Bob Jacobson

10:20 - 11:20 am

Public service is a demanding career especially for those in leadership positions. Participants will learn how being proactive in the areas of physical, mental and spiritual wellness as well as how creating and maintaining support networks can prepare leaders and their agencies for the challenges. Bob Jacobson will use stories and personal experiences from more than 32 years of public safety experience including 23 years in leadership positions to describe lessons learned in preparing, surviving and thriving after personal and professional challenges. These challenges and stories include the suicide of his wife of 30 years and how life can and must go on despite life’s tragedies.

Normalization of Deviance - John Todaro

11:30 - 12:30 pm

This presentation will discuss the reasons why leaders to step up and hold people accountable when they operate outside of accepted boundaries because if things continue to slide, they develop into bigger issues for the leader and organization. Attendees will learn about the concept of the normalization of deviance, how this can produce gradual shifts in thought and action and result in safety issues and catastrophic events.

Communication - Cindy Lesher

1:15 - 2:15 pm

CLOSING KEYNOTE – Leadership Secrets from a Medic Maverick - John Todaro

2:30 – 4:00 pm

Todaro takes the dynamic, gutsy leadership secrets from the national bestseller “Leadership Secrets of the Rogue Warrior” by United States Navy SEAL veteran Richard Marcinko and adapts them for public safety. This is no-holds-barred look at the leadership skills needed to become a great EMS leader.

Upon completion of this presentation the student will be able to:

  • Explain the Maverick Medics leadership code.
  • Explain the Maverick Medics ten commandments of EMS leadership.
  • Explain the purpose of the six questions to ask yourself daily relationship to maintaining the leadership edge.

John Todaro, BA, NRP, RN, TNS, NCEE, is assistant director in the College of Nursing at the University of South Florida in Tampa, Florida.

Pre-Conference Workshop


Wednesday, September 25, 2019

Managing Unexpected Legal Risk

EMS leaders are being faced more and more with unexpected risk scenarios that place their organization, the public, and their careers in jeopardy. Sometimes, we are called on to step into situations that we could never have envisioned. This interactive 3-hour workshop will break the participants into small groups where they will collaborate on a series of unexpected, but real-world events that build upon each other to develop crisis management skills.

Learn to:

  • Develop tools for identifying high-risk areas in an organization,
  • Develop techniques for managing unexpected risk areas,
  • Develop strategies for responding to unexpected risks,
  • Develop tools for pre-event mitigation.

Sponsorship Opportunities

Take advantage of the unique opportunity to participate in this special event. Support leadership and provider education and be recognized among a core group of companies and organizations committed to improving health care in the region. Sponsorship is available at varying levels and benefits.